Device Integration Requests

Minimal Support License

Device support requests are welcome from all customers, including those with the Minimal Support License.

Feature Request

Please note: This page is about device integration requests.
If you are looking to suggest new functionality or improvements, please submit a feature request instead.

Tenantos supports a broad range of infrastructure devices out of the box. If your device is not yet supported, you are welcome to submit a request, provided the implementation requirements can be met.

Each request is carefully evaluated based on:

General market relevance and benefit to other users
Technical feasibility and integration complexity
Current development capacity
Device type and practical use case

While we aim to support as many devices as possible, we cannot guarantee integration in all cases - especially for niche devices or those requiring disproportionate development effort.

Development Time

The time required for implementation depends on the current workload and the technical complexity of the device. In many cases, support can be added within a few days. For time-sensitive needs, sponsored development is available.

Requirements for Implementation

To add support for a specific device, a test unit is required. Access can be provided in two ways:

Implementations are not possible without a test unit.

If you would like to request an integration and meet the implementation requirements, please contact support via ticket.

Supported Device Types

We are open to integrating any infrastructure-relevant device, provided it adds meaningful value to server, network, or power management operations.

Switched and Managed PDUs

Switched and managed PDUs can be integrated if they support SNMP or provide an accessible API. Most PDUs on the market support SNMP.

Metered-only PDUs - i.e., devices that offer monitoring but do not support remote switching of individual outlets - are currently not supported.

Note: Power providers can also be implemented on your own. For more information, see this page.

Requirements

Model name
SNMP access
Web access, if available
Portname which can be powered on/off for test purposes

The PDU should not be in production during development. However, integration on production devices is possible, provided a dedicated test outlet is available. While unlikely, there is always a risk that other outlets may be affected during testing. Proceeding in a production environment is done at your own risk.

KVM over IP Devices or similar solutions

Tenantos already supports a wide range of remote console solutions, including devices such as Raritan Dominion, PiKVM, Intel AMT, and similar. We are continuously expanding compatibility and are open to adding support for additional KVM switches or comparable remote access devices.

Requirements

Model name
Web access, if available

Java IPMI KVM Consoles

Tenantos already supports most Java-based IPMI KVM implementations. For unsupported models, simply provide a link to the corresponding server within your Tenantos installation where the IPMI interface is configured.

Advanced Switch Management

Advanced Switch Management integrations are available through sponsored development only due to the complexity involved. Pricing typically starts at €400. Ongoing maintenance updates are included at no additional cost.